Information Collected

Personal information is collected only when necessary for site features or support. Data is limited to what is relevant for user interaction and site maintenance.

• Contact details allow follow-up to questions or support requests submitted via forms.
• Basic analytics track site performance, error rates, and user navigation patterns, without linking data to individuals.
• Session data supports completion of multi-step forms and maintains your preferences throughout a visit.
• Optional demographic data helps improve accessibility and guide content updates but is never shared externally.

How Information Is Used

Collected information supports site operation, user feedback, and community participation, always with a focus on minimal, relevant use.

• Deliver requested services and respond to your inquiries or feedback efficiently.
• Support site maintenance and resolve technical issues through anonymised usage data.
• Update community features based on user suggestions or accessibility feedback, only with explicit consent.
• Notify users about important policy or feature changes if contact details are provided.

Legal Basis for Data Use

The site relies on consent and legitimate interests as the legal basis for handling data, consistent with the Australian Privacy Act 1988 and Australian Privacy Principles.

Data Sharing

Personal information is not sold or shared outside the team, except where required by Australian law or for essential service providers such as secure hosting partners.

• Service providers (like secure hosting) receive only the minimum data required to operate the site and are contractually bound to strict confidentiality.
• If required by law, relevant data may be disclosed to Australian regulatory authorities.
• No marketing or advertising partners receive access to any personal information collected via this site.

How Data is Protected

All collected information is protected by encryption and access controls, with storage on secure servers located in Australia. Regular reviews of data security processes are conducted to ensure compliance with Australian regulations and adapt to evolving risks. Only authorised team members can access your information for the purposes listed.

Your Rights

Users retain control over their data. Several rights are available under Australian law to ensure transparency and fairness in handling personal information.

• Request a summary of your personal information held by the site at any time.
• Ask for corrections if any stored data is inaccurate or incomplete.
• Withdraw consent for optional data collection or request deletion of your information, subject to legal or operational requirements.
• Raise a complaint about privacy handling practices with the team or relevant Australian authority.

Cookies and Tracking

Cookies record site preferences, basic analytics, and session data to improve navigation and maintain your settings. No personal identification is stored in cookies, and you may opt out of non-essential cookies using browser settings or the site banner.

See Cookie Policy See Cookie Policy

Contact Information

Contact the team for clarification on how your information is managed, request a data summary, or correct inaccuracies. Each request is reviewed and answered by a designated data manager within the team.

Policy Changes

Any changes to this policy will be posted on this page. Users will be notified of substantial updates via a site notice or email where appropriate. Review this policy regularly to stay informed about data handling practices.